Unlike a scripted chatbot, the WRS AI Sales Agent for Online Stores uses the store's real products, categories, attributes, prices, stock and policies (shipping, returns, warranty) to understand everyday-language intent, keep context ("cheaper", "another size"), compare features and price, suggest genuinely cheaper compatible options, and re-check price and stock before the action. Rollout is planned with controlled rollback. Capabilities: product search, contextual conversation, comparisons, catalog intelligence and commerce assistance. Built by Web R Solution, a web design and digital agency since 2013 with offices in Plovdiv and Sofia.